SUMMARY
Seasoned designer with deep expertise in user experience design, user research, and product development. Skilled in product benchmarking, rapid prototyping, mentorship, and process enhancements. Bilingual and eager to make a meaningful impact by collaborating with the entire product organization to translate user insights into delightful experiences. Possesses a proven track record of shipping intuitive and high-quality products that empower users and drive business results.
EXPERIENCE
Apr 2012 - CURRENT
beau.chat in Montréal, Québec Canada (remote)
DESIGN & TECHNOLOGY CONSULTANT
beau.chat offers design solutions spanning from social media campaigns, UX/UI design, research and video games across various sectors, from entertainment, healthcare, lifestyle and corporate social responsibility (CSR), to name a few.
- Innovatively conceptualized and developed designs, prototypes, as well as apps and websites spanning diverse industries. These endeavors were meticulously aligned with business objectives, user requirements, and technical constraints.
- Methodically documented information architecture, technical specifications, and comprehensive design systems to facilitate interactive product development. This approach ensured clarity and efficiency throughout the development process.
- Orchestrated rigorous product evaluations by leveraging a multifaceted approach, encompassing surveys, focus groups, and playtests. These assessments provided invaluable insights for clients and reinforced user-centric design principles.
Apr 2023 - Jul 2023
WEBMASTER ASSISTANT
The Community Housing Transformation Centre fuels the advancement of community housing throughout Canada through grants, tools, and services.
- Strategically conducted an SEO audit, leveraging analytics insights to identify and implement targeted improvements. These enhancements not only boosted website traffic but also significantly enhanced the overall user experience.
- Leveraged in-depth analysis of existing analytics and SEO strategies to identify key issues. Additionally, initiated a structured training program aimed at enhancing staff knowledge and proficiency in SEO best practices, facilitating continuous improvement.
Jul 2022 - Sep 2022
MC2 in Montréal, Québec, Canada (Remote)
CYBERSECURITY CONSULTANT
MC2 offers SaaS products for social action, engages people with positive experiences, gamified with localized rewards from participating partners.
- Conducted an exhaustive evaluation of existing cybersecurity policies and procedures, meticulously identifying potential risks, threats, and areas necessitating improvement. This thorough analysis laid the foundation for proactive security enhancement.
- Demonstrated a strategic approach by pinpointing and advocating for specific security measures designed to fortify protection, mitigate risks, and elevate overall security standards. These recommendations included the implementation of multi-factor authentication and reinforced password policies.
- Proactively ensured adherence to security standards by routinely executing audits, tests, and vulnerability scans. These ongoing assessments guaranteed that the organization’s security protocols remained compliant and resilient.
May 2019 – May 2020
AlayaCare in Montréal, Québec, Canada
UX SPECIALIST
AlayaCare provides home healthcare SaaS products spanning from clinical and back office modules, responsive client and family portals and care worker iOS and Android apps.
- Developed personas, user stories, sitemaps and prototypes.
- Redesigned UI components, design systems and libraries.
- Identified onboarding inefficiencies and implemented automation solutions to support growth and scaling.
Jul 2017 - Mar 2019
BICYCLE SHOP MANAGER
Atelier Culture Vélo aims to raise awareness, initiate and equip one of Montréal’s most diverse neighbourhoods to practice cycling as a means of utilitarian transportation.
- Managed community workshop and greeted members.
- Championed cycling as a sustainable and affordable mode of transportation for everyone.
- Directed and executed business optimization through technology and automation.
Apr 2012 - Jul 2017
MC2 in Montréal, Québec, Canada (Remote)
SENIOR UX/UI DESIGNER & CONSULTANT
MC2 offers SaaS products for social action, engages people with positive experiences, gamified with localized rewards from participating partners.
- Create designs and concepts that respond to business needs, user needs and technology constraints.
- Conceptualize and document information architecture for iterative development of interactive products.
- Conduct quantitative and qualitative research to evaluate efficiency of business solutions.
Oct 2008 - Mar 2012
GAME DESIGNER
Prior to Ubisoft’s acquisition in October 2015, Longtail Studios was almost exclusively pitching and developing games for Ubisoft’s Games For Everyone division (G4E).
- Developed engaging user experience and user interface solutions along with prototypes and design documents.
- Designed 3D levels for games on PS3, Xbox, Wii and mobile.
- Oversaw the recruitment, hiring and management of focus groups and communicated results and findings.
Jul 2007 - Sep 2008
EA Mobile in Montréal, Québec, Canada
ASSOCIATE GAME DESIGNER
Acquired by Electronic Arts in 2006, EA Mobile was developing and publishing games globally, having secured worldwide rights to brands such as “Tetris” and “Bejeweled.”
- Led the mobile design adaptations of Hasbro’s classic board games Scrabble and CLUE / CLUEDO.
- Designed UX flows, game mechanics, prototypes and design documents at the centre of a cross-disciplinary team.
- Successfully pitched game concepts to team leads, managers and producers.
